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CUSTOMER EXPERIENCE WINDOW
It is a feedback application system that administers a short questionnaire to both existing and potential customers of a company to encapsulate customer feedbacks and suggestions. It provides a single window for client-company to deploy in order to identify, assess and analyse customer service related challenges associated with specific service units/departments/entities within the entire customer service delivery value chain.
The Cx Window Feedback Application is a product of Hyve Procure.
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