INDUSTRIES
Common Standard
Tailoring Our Services To Meet Your Needs
There is something for everyone to benefit From. Choose the category that best suits your institution.
General
A small river named Duden flows by their place and supplies it with the necessary regelialia. It is a paradise
- Complaint Management
- Customer Relations
- Courtesy
- Delivery
- Dependability
- Reliability
- Reponsiveness
Manufacturing
A small river named Duden flows by their place and supplies it with the necessary regelialia. It is a paradise
- Availability
- Complaint Management
- Customer Relations
- Packaging
- Quality
- Satisfaction
- Usability
Education
A small river named Duden flows by their place and supplies it with the necessary regelialia. It is a paradise
- Communication
- Complaint Management
- Delivery
- Interaction
- Lecturer Relations
- Professionalism
- Quality Materials
Health
Get to know how your health delivery services impact your patients on their road to recovery.
- Professionalism
- Continuous Care
- Timeliness
- Processes
- Ambience
- Facility
- Responsiveness
Energy
Monitor and assess the impact of the customer service and product quality.
- Environment
- Quality
- Quantity
- Courtesy
- Customer relations
- Complaint Management
- Dependability
Insurance
How does your client feel about your insurance service delivery processes
- Policy
- Claims
- Processes
- Credibility
- Reliability
- Complaint Management
- Customer Relations
Banking & Finance
Monitor, identify and assess the retention rates of your customers.
- Ambience
- Customer Relations
- Complaint Management
- Dependability
- Digital Banking
- Reliability
- Teller
Consultancy
How are your professional services delivering value for money to clients
- Charges
- Client relations
- Delivery
- Dependability
- Expertise
- Professionalism
- Reliability
Fast Food
Track the taste variations of your eateries and filter out your branches in your branch network to drive consistency
- Ambience
- Customer relations
- Complaint Management
- Food quality
- Reliability
- Servers
- Taste
Retail
Assess the customer service levels across your network of branches to understand the supply chain management issues
- Complaint Management
- Convenience
- Courtesy
- Customer Relations
- Location
- Product variety
- Quality product
Utility
Track, identify and assess the feedback on the levels of quality service delivery for regulatory purposes and policy directions
- Complaint Management
- Customer relations
- Courtesy
- Dependability
- Reliability
- Tariffs
- Teller
Hospitality
Measure, weigh and identify patterns in the memories of your guests as they leisure and experience your hospitality services
- Accommodation
- Ambience
- Courtesy
- Environment
- Food quality
- Reponsiveness
- Security
Telecommunication
Track and assess if your products and communication service delivery are delivering value for money to end-users.
- Charges
- Courtesy
- Complaint Management
- Customer relations
- Internet reliability
- Teller
- Voice quality
Transportation
Give your passengers the power to review the safety and professional performances of your drivers.
- Ambience
- Complaint Management
- Courtesy
- Customer Relations
- Comfort
- Reliability
- Safety
Public Services
Make service delivery satisfactory by leveraging feedback to drive policy formulation and implementation.
- Application
- Complaint Management
- Customer relations
- Courtesy
- Reliability
- Assessments
- Renewal
Media
Track, assess and analyze the content of your programs and events to consolidate a growing audience.
- Client Relations
- Entertainment
- Objectiveness
- Professionalism
- Quality Content
- Reliability
- Timely Delivery