API

Connect to API

Instant Feedback When You Connect to Cx Window APIs

Your customer will receive an instant request for feedback when they perform transactions on any of your online platforms.

Explore API How to start

Why Choose Cx Window APIs?

    • Single API: Deploy one API to integrate all your online products & services
    • Instant request for feedback: Your Customers will constantly receive a feedback request after every transaction.
    • Real-time Feedback: Receive real-time feedback on your services performances and adjust
    • Real-time Report: Drill to generate reports and track all your branches at any level
    • 24/7 Support: We are always available to help you

EXPLORE THE API DOC

A Guide To Cx Window APIs

Integrate & connect customer experience window into any of your online products and services in order to generate reliable-data for decision-making.

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Connect to Webhook

Connect to Cx Window Webhook To drive traffic

Make the Cx Window App available to your customers on all your online channels in order to generate reliable data for actionable decision-making.

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Why?

Choose Cx Window Webhook

    • Multiple Channels: deploying our webhook to your various platforms creates numerous channels to administer questionnaire to customers.
    • Drive traffic: Multiple-Channels drive traffic to the feedback database.
    • Generate reliable data: Frequent traffic generates adequate data for decision-making.
    • Accessibility: making the Cx Window App easily available.

EXPLORE THE WEBHOOK DOC

A Guide To Cx Window Webhook

Make the questionnaire available on all your online platforms to your customers.

READ DOC

Scan QR Code

Scan QR Code to send feedback directly to your service provider after off-line transactions.

Scanning a unique QR Code enables the customer to establish a direct access to the preferred service providers’ Cx Window platform even when they are performing transactions off-line.

Explore QR Code How to start

Why Scanning QR Code ?

    • Off-line: Customer will have the opportunity to provide feedback even when the transaction is offline.
    • Easy access: Respondent’s time to provide feedback is drastically reduced to induce traffic
    • Direct access: Scanning the provider’s unique QR Code links you directly to the questionnaire.
    • Increase traffic: Swift inducement to frequent feedback.

EXPLORE THE QR CODE

A Guide To Cx Window QR Code

  1.  Identify your service  provider’s QR Code
  2.  Scan the QR Code
  3.  The service provider’s questionnaire is uploaded